Delivery Tracking & Alerts

This delivery tracking software shares progress updates with customers via text message using real-time driver location services.

Delivery Tracking Software

Cut Customer Uncertainties, Increase Dispatch Efficiency

Engage by Cell's Delivery Tracking & Alerts technology enables businesses to provide customers with text message updates including real-time driver location maps. The platform includes a driver portal with directions, routes, and a direct communication line to customers. Administrators can view all route progress, communication history, and several other analytics.

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Delivery Tracking Software to Keep Customers Informed.

1
Alert customer on their estimated delivery or service time.
2
Send a link to view a live map tracking the delivery or service vehicle.
3
Alert the customer upon arrival and provide feedback opportunities.

Features

Avoid customer frustration.

Alert customers on potential delays or changes and provide driver location.

Beginning-to-end experience.

Communication starts before service begins and continues throughout the experience.

Relieve administrative stress.

Delivery tracking software automates updates based on vehicle locations.

Increase driver reliability.

Drivers can view daily routes and communicate directly to the customer.

Administrative reporting & dashboard.

Administrators can view progress via GPS and review completed or pending stops.

Don’t see what you’re looking for? We’ll build it for you!

Our engineering team will create a custom solution just for you. We can also integrate into any software through our open API.

Reach out today to learn more about custom engineering!

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